FREQUENTLY ASKED QUESTIONS (FAQs)
1) Do your craft supplies (silicone, wood, etc) items meet safety standards?
Yes, our craft supplies are carefully selected to ensure the highest quality.
Silicone beads and pendants are:
✓ FOOD-GRADE silicone (commercial silicone accessory quality)
✓ FDA Approved
✓ Meets CPSC CPSIA, EN71, CE, AS/NZ ISO 8124, CCPSA standards
✓ BPA FREE and PVC FREE
✓ Freezer & dishwasher safe
✓ Scent and taste free
✓ Phthalates FREE, Cadmium FREE, Lead FREE, Mercury FREE
✓ Easy to clean with mild soap & warm water
Wood beads, rings, and pendants are:
✓ All natural (no wax, lacquer, paint, etc. finish)
✓ Sanded to a smooth polished finish
Breakaway Clasps & Clips are:
✓ BPA Free plastic (where applicable)
✓ Natural wood (where applicable)
2. Do you provide instructions or suggestions on how to craft different accessories?
Yes! We are pleased to offer several videos that demonstrate one possible way to craft beaded clips, necklaces & ring toys.
Our instructional videos are available on our website's tutorials page, or on our YouTube channel, Riverstar Bead and Craft Supply.
3. Do you offer discounts for larger orders?
Absolutely. The more you buy the more you save. Email subscribers can then use the following coupon codes to earn bulk discounts on their entire cart for qualifying orders (based on cart subtotal, before shipping and taxes). Apply your coupon at checkout.
★ 10% off orders over 100USD - use coupon: WHOLESALE10
★ 15% off orders over 225USD - use coupon: WHOLESALE15
★ 25% off orders over 425USD - use coupon: WHOLESALE25
Any other questions? Contact Us